
FAQ
Return/Refund Policy
Return Policy for Digital Clothing Shop
Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our return policy below.
1. Digital Products and Returns
We do not accept returns or offer refunds once the product has been purchased and shipped to the customer.
2. Exceptions
If you experience an issue with your product (e.g., damaged/defective product, wrong size), please contact our support team within 7 days of purchase for assistance.
If you receive an item that is different from what you ordered, please reach out to us within 7 days of purchase. We will provide the correct item once the item is returned.
3. Customer Support
If you encounter any problems or have questions about your order, please reach out to our customer support team at shop@ironaestheticshop.com. We are happy to assist you.
4. Refunds
Refunds are only issued under special circumstances as described in the exceptions above. In cases of refunds, the amount will be credited to the original payment method.
We appreciate your understanding.
Sizing
All garments are true to size unless explicitly stated in the item description.
Garments are not pre-washed and may slightly shrink upon first wash.
Garment Care
All Garments are washer/dryer safe and can be cleaned normally